Effective Meeting Management

The definition of a meeting is “an assembly of people”. Less pompously it is the bringing together of individuals for a particular purpose. In business it is useful to meet together to consult and agree a course of action. However, in today’s world these meetings frequently need to be held as telephone conference calls and this workshop recognises that a conference call is a meeting that just happens to be taking place over the telephone. Not a telephone call that just happens to be a meeting. This workshop looks at both types of meeting and explores, using participants’ own experiences, how to run an effective meeting.

Duration

1 day workshop.

 

Course Objectives

At the end of the programme participants will be better able to:

• structure and plan for productive meetings;
• control discussion at meetings and conference calls;
• work to an agenda and seek contributions from everyone present;
• present your case succinctly and powerfully;
• summarise discussions and record key actions.

 

Course Outline

• Planning meetings/conference calls
• Preparing the agenda
• Inviting the “right people”
• Managing the meeting
• Meeting dynamics
• Meeting “games” people play
• Managing the phone conference
• Becoming an expert listener
• Verbal and non verbal communication
• Taming the phone conference technology
• Actions, accountabilities and follow–up
• Recording actions and key decisions
• Formulating follow–up plans
• Cost benefit analysis
• Are meetings good value now?
• How much value can we add?
• Individual action planning

 

Most commonly used delivery methods

• Presentation
• Discussion
• Business Simulation
• Role Play
• Question & Answer
• Case Studies
• Discovery Learning
• Modeling
• Brainstorming
• Small group activities
• Large group activities
• Activities with music
• Activities with art
• Individual coaching
• Structured feedback
• Drama
• Graphic recording
• Psychometric testing