Leading an International Management Team

Stepping up from managing a team of individual contributors to managing a team of managers is a major transition. When this has to be achieved in a global environment there are even more factors to consider. This programme helps such managers to turn a group of people into a team, to tailor feedback appropriately with sensitivity to cultural differences, to identify potential within their team and to optimise the individual contributions from their diverse team members.

Duration

Group workshops and individual coaching sessions to be tailored to client needs.

 

Course Objectives

At the end of the programme participants will be better able to:

• establish effective communication channels throughout their team;
• demonstrate best practice when dealing with cultural differences;
• agree and communicate goals and objectives for the team that reflect local business practice;
• recruit and develop a multi-cultural management team;
• leverage the diversity of the team.

 

Course Outline

• Introduction and Overview
• Personal learning goals
• What are the people management issues with a remote team?
• What makes an effective team?
• Characteristics of effective teams
• Characteristics of effective team leaders
• Four stages of team development
• Valuing diversity in the team
• Finding out the diversity that exists within the team
• Recognising the importance of differences
• How I relate to the team and how the team sees me
• Team communication
• Communicating team goals
• Giving feedback on progress
• Celebrating success
• Reflecting on disappointment
• Leading an international team
• Leadership and management styles
• Cultural differences in leadership
• Managing meetings and negotiations
• Action Planning
• Next steps

 

Most commonly used delivery methods

• Presentation
• Discussion
• Business Simulation
• Role Play
• Question & Answer
• Case Studies
• Discovery Learning
• Modeling
• Brainstorming
• Small group activities
• Large group activities
• Activities with music
• Activities with art
• Individual coaching
• Structured feedback
• Drama
• Graphic recording
• Psychometric testing