Managing a Global Business Unit

This programme has been designed for senior managers working in a global business environment. It enables them to plan to grow a successful international business, to select the right managers for their team, to conduct negotiations in different cultures and manage performance across boundaries. It also helps the participants with their responsibility to help team members fulfil their career ambitions and manage relationships between Head Office and the field.

Duration

Group workshops and individual coaching sessions to be tailored to client needs.

 

Course Objectives

At the end of the programme participants will be better able to:

• grow their business successfully on an international platform;
• select the right managers for their team;
• manage the complexity of working in different parts of the world;
• negotiate in different cultures;
• develop managers and create a high performing team.

 

Course Outline

• Introduction and Overview
• Personal learning goals
• What are the leadership challenges of globalisation?
• Managing your own team
• Selecting the right people – cultural mix
• Career expectations of team members
• Relationships between team members
• Head Office culture and values vs. local culture and values
• Planning and organising
• Delegating work across borders
• Juggling important and urgent tasks
• Agreeing milestones and tracking progress
• Team communication
• Communicating team goals
• Giving feedback on progress
• Celebrating success
• How I relate to the team and how the team sees me
• Managing performance
• Setting and measuring team and individual performance objectives
• Conducting performance appraisals
• Developing team members to grow their careers and form a succession plan
• Action Planning
• Next steps

 

Most commonly used delivery methods

• Presentation
• Discussion
• Business Simulation
• Role Play
• Question & Answer
• Case Studies
• Discovery Learning
• Modeling
• Brainstorming
• Small group activities
• Large group activities
• Activities with music
• Activities with art
• Individual coaching
• Structured feedback
• Drama
• Graphic recording
• Psychometric testing