Bringing Values into the Team

When organisations introduce values, or revise existing values, there is a period of implementation that can be difficult to manage. Values are used to indicate the type of conduct required from employees when working for the organisation as well as the type of conduct customers can expect when dealing with the organization. To introduce values successfully there must be widespread “buy-in” from all levels within the organisation. An effective way of achieving this buy-in is to run a series of Values Workshops with teams and delegate responsibility for creating action plans and implementing these. Working in teams, employees can interpret the values appropriately and identify the behaviours needed to bring the values to life within their department.

 

Course Objectives

By the end of the offsite, the team members will have:

• developed a common understanding of the organisation’s values;
• measured their team culture against the organisation’s values;
• agreed clearly defined behaviours that demonstrate each value;
• explored the impact of these behaviours on the team, the organisation and the customer;
• created action plans for focus on values within their team.

 

Course Outline

• Introductions and overview
• Organisational values – what and why? Presentation and discussion
• Our organisation and team culture – how do these match up? Small group activity, large group discussion
• What would this look like? – brainstorming activity
• Defining behaviours – group exercise
• Creating an implementation plan
• Writing a Team Charter
• Next Steps – action planning

 

Most commonly used delivery methods

• Presentation
• Discussion
• Business Simulation
• Role Play
• Question & Answer
• Case Studies
• Discovery Learning
• Modeling
• Brainstorming
• Small group activities
• Large group activities
• Activities with music
• Activities with art
• Individual coaching
• Structured feedback
• Drama
• Graphic recording
• Psychometric testing
• Appreciative enquiry
• Open Space Technology